Frequently Asked Questions

There are over 300 frequently asked questions and answers in these pages which you can browse by category.Click on the category name to view all the FAQs in the category.

Accommodation	Q1. How do I find accommodation? Q2. How can I find out about Private sector Accommodation?
Address Change	Q1. What do I do if I have changed address? Q2. What is my correspondence address?
Applying to the University	Q1. How do I apply for Postgraduate study? Q2. Can I applying for a postgraduate course before taking an English language test?
Banks	Q1. I am an International Student - how do I open a bank account? Q2. How do I choose a bank?
Bursaries	Q1. How is my bursary paid? Q2. Do I have to pay a bursary back?
Certificate of Student Status	Q1. How can I get a letter confirming my attendance at the University?
Changing All / Part Course	Q1. How do I change my degree ? Q2.How do I apply for a Leave of Absence?
Complaints, Appeals etc.	How do I make a complaint?
Computing / IT	Q1. Where can I get IT Support Q2. What kind of facilities are available for students?
Confirming Past Attendance	Confirming Past Attendance
Council Tax	Q1. What is Council Tax?
Course Information	Q1.What Taught Postgraduate courses do you offer? Q2. What are the semester dates?
Degree Certificates	Q1. How can I get certified copies of my degree certificate? Q2. How can I get a replacement degree certificate?
Directions	Directions to places in the University
Disability and Dyslexia	Q1. What support is available for students with disabilities?
Entry Requirements	Q1. What are the entry requirements for Undergraduate courses? Q2. What are the entry requirements for Internalational Students?
Examinations	Q1. Where can I find information about examinations attendance? Q2. Where can I find information about Examination Dates and Timetables?
Fees	Q1. I am thinking about coming to study at Sheffield – what will my fees be?
Funding Your Studies	Q1. What funding is available to me?
Graduation Ceremonies	Q1. When will my ceremony be?
Help and Support	Q1. Where can I get religious advice?
Jobs and Careers	Q1. Where can I find out about Part Time Work?
Outreach and Access	Q1. Where can I find information about the Compact scheme?
Personal Problems	Q1. Who can I talk to about personal problems?
Prospectus	Q1. How do I get a postgraduate prospectus? Q2. How do I get a undergraduate prospectus?
Results / Assessments	Q1. How do I work out what degree classification I may achieve?
Registration	Q1. When and where do I need to register for next year?
Sickness / Absence	Q1. What if I am sick and miss Classes?
Supporting Documents	Q1. Which Address should I send supporting documents to?
Transcript of Qualification	Q1. How do I request a Transcript? Q2. I am Postgraduatue student - when can I get a Transcript? a>
UCards	Q1. What do I do if I lose my Ucard?
Visa / Leave to Remain	Q1. How do I extend my student visa?
Visiting / Open Days	Q1. Where can I find out information about Undergraduate Open Days?
Your Student Record	Q1. What if my name has changed or is wrong on the record?

Student Services Information Desk (SSiD)

Frequently Asked Questions